FREQUENTLY ASKED QUESTIONS


How do I email Alison for advice?
Contact me through the contact form here 

How long before I receive a reply?
I do state that you reply will be with you within 24hrs, this is only a rough guide, all paid for replies are received much earlier than this!

Will my letter be confidential?
All paid for letter are treated with absolute confidence, you can feel assured that whatever you wish to ask is not disclosed to anyone, and never published. If you pay for a freemail reply, then I treat you letter exactly the same,except in certain occasions I will publish a letter, this only happens if I feel an issue raised in a letter could help someone else.

Are Teenage letters always answered?
I answer as many as possible, not all letters can be answered, but all are read! 90% Will receive a reply!

I am a teenager, how do I go about emailing you? And will my letter be in confidence?
All teenagers can email me through this contact form. 
I only ever publish a letter if I feel it will be of help and assistance to other teenagers and there is no personal references to particular people in it. No names or contact details are ever published! Please feel safe to email me!

Can I talk to you instead of email?
Yes, you can speak to me live online through messenger. This is treated with respect and 100% confidentiality, live advice is available in
30min sessions.

If I wish to email you on more than one occasion, will you have saved previous letters?
Yes, I save all letters for reference in possible future letters or discussions. Teenage letters are also saved.

If I have a smaller issue that I want to ask general opinions on, is there somewhere I can contact you?
Yes, the
Itsworthasking forum is open for you to leave messages, I always answer messages and queries.

How do I pay for email letter replies and live advice?
Click
here to enter 'the place to pay' ; All payments are secure and transactions are through Paypal.